Last updated: October 1, 2026
The program
MDR Fitness Corp (“MDR”, including our VitalFactors brand) sends recurring automated marketing text messages to people who opt in, including offers and discount codes, new product news, subscription reminders and customer service replies. You opt in by entering your mobile number on a sign-up form on mdr.com or vitalfactors.com and checking the “Yes, text me deals” box. Consent is not a condition of purchase. We only text US mobile numbers.
How often
Up to 2 marketing messages a week, plus replies to messages you send us.
Cost
Message and data rates may apply, according to your mobile plan.
Opting out
Reply STOP to any message to stop receiving texts. You will receive one final message confirming you have been unsubscribed. To rejoin, sign up again or reply START or UNSTOP.
Help
Reply HELP to any message for help, email customerservice@mdr.com, or call 1-800-637-8227.
Carriers
Carriers are not liable for delayed or undelivered messages. Supported on all major US carriers.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our privacy policy.
Contact
MDR Fitness Corporation, 14101 NW 4th Street, Sunrise, FL 33325.